Any questions? We are glad to help!

Our professional customer service staff will be happy to assist you. Please contact our technical support hotline for help with any technical issues you may encounter. You can reach us Monday through Friday from 9AM to 5PM (CET). Please feel free to pass along any suggestions, tips, praise or criticism you may have.

Customer service
Tel.: +49 611 44796-650

If you have one, please keep your bidder number handy.

Technical Support Hotline
Tel.: +49 611 44796-845

You will find answers to the most frequently asked questions in our FAQ section.